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Dieudon Refrigeration Heating & Air Conditioning LLC is committed to providing high-quality, professional HVAC and refrigeration services. This Refund Policy outlines our approach to refunds and service-related concerns.

 

Service-Based Business

We provide professional service-based work. As such, refunds are generally not provided for services already rendered, including diagnostic fees, labor, or completed work.

 

Diagnostic & Service Fees

Diagnostic and service fees cover the time, expertise, and resources required to evaluate and service HVAC and refrigeration systems. These fees are non-refundable, even if repairs are declined after diagnosis.

 

Repairs & Installations

If you experience an issue related to work we performed, please contact us promptly. We will review the concern and make reasonable efforts to address workmanship-related issues in accordance with any applicable warranties or service agreements.

 

Parts & Equipment

Refunds for parts or equipment are subject to manufacturer policies and supplier restrictions. Special-order parts and installed equipment are generally non-refundable.

 

Cancellations

Appointments canceled with reasonable notice may avoid service charges. Late cancellations or no-shows may be subject to a service fee.

 

Customer Satisfaction

Customer satisfaction is important to us. If you have concerns about our service, we encourage you to contact us directly so we can work toward a fair and reasonable resolution.

 

Contact Us

For questions regarding this Refund Policy or service concerns, please contact us:

📞 302-260-6098
📧 dieudonref.da@gmail.com

 

Last Updated

This Refund Policy was last updated on 12/28/2025.